Hair Stylist
Company: Sanctuary Camelback Mountain
Location: Paradise Valley
Posted on: November 20, 2024
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Job Description:
JOB SUMMARYTo enhance the guest's experience at The Sanctuary
Spa in order to achieve our mission of caring enough to do it well.
To consistently provide exceptional, personalized service to our
member and guests. JOB FUNCTIONS ResponsibilitiesPromote a warm,
relaxed feeling for members and guests. Be prepared to assist
guests by anticipating their needs. Must use member and guest name
recognition.Arrive 15 minutes prior to the start of shift to
prepare. Personalize each treatment to accommodate the individual
needs of our guests. Interact appropriately with guest and members
whether it is a conversation or a quiet presence.Continuously keeps
up with the newest trends to deliver cutting edge services to
guestMaintain excellent communication between activity in the salon
and receptionists. Provide accurate information to the
receptionists regarding type and length of treatment provided to
guests. Constantly review bookings for the day checking for booking
errors, double bookings, special requests, etc.Maintain
cleanliness, organization and restocking of the salon. This
includes your station, make-up station, the storage area and other
areas in guest view. Assist in helping with cleanliness throughout
The Sanctuary Spa.Provide assistance when necessary throughout The
Sanctuary Spa.Perform any other duties as assigned by management.
Safety and Security Follow company and department safety and
security policies and procedures to ensure a clean, safe, and
secure environment. Report work related accidents, or other
injuries immediately upon occurrence to manager/supervisor.
Policies and Procedures Protect the privacy and security of guests
and coworkers. Maintain confidentiality of proprietary materials
and information. Follow company and department policies and
procedures. Ensure uniform, nametags, and personal appearance are
clean, hygienic, professional and in compliance with company
policies and procedures. Guest Relations Address guests' service
needs in a professional, positive, and timely manner. Thank guests
with genuine appreciation and provide a fond farewell. Welcome and
acknowledge each and every guest with a smile, eye contact, and a
friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, including asking questions of
guests to better understand their needs and watching/listening to
guest preferences and acting on them whenever possible.
Communication Speak to guests and co-workers using clear,
appropriate and professional language.Discuss work topics,
activities, or problems with coworkers, supervisors, or managers
discreetly and quietly, avoiding public areas of the property.
Provide assistance to coworkers, ensuring they understand their
tasks. Working with Others Handle sensitive issues with employees
and/or guests with tact, respect, diplomacy, and confidentiality.
JOB REQUIREMENTS Current Arizona Cosmetology License2 years of
experience as a hair stylist (preferably in luxury resort
setting)Ability to accommodate special guest requests.Professional,
flexible and positive attitude PId282c622d9c8-25660-36070384
Keywords: Sanctuary Camelback Mountain, Gilbert , Hair Stylist, Other , Paradise Valley, Arizona
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