Assistant Store Manager

Company: Cycle Gear
Location: Scottsdale
Posted on: February 1, 2025

Job Description:

Job Description

What to expect when you work hereAs an Assistant Store Manager (ASM), you will share responsibility for managing the stores team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service for the American V-twin motorcycle rider, novice or seasoned. You will be expected to maintain a strong sense of product knowledge surrounding V-Twin, Harley Davidson, and/or Metric cruisers, as well as parts, accessories, and technical knowledge. You will provide customers and team members with in-depth information on product features and benefits. You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.You can expect our 5 Core Values to drive everything we do.Aim For The Podium:

• We provide an outstanding shopping experience and deliver exceptional customer service. The ASM is the lead sales driver for the team, providing training, leading by example, and communicating sales goals
• Demonstrate ownership of store presentation by assigning and assisting with cleaning, stocking, organizing, and merchandising tasks
• Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to the stores team members, and to our customer baseTake Risks; Wear a Helmet:
  • It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas
  • Improve the operational efficiency of J&P Cycles retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer.
  • Don't be afraid to fail; no one is right all the time, but you can always be well-preparedShare The Road:
    • We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
    • Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
    • Do the right thing, and lead by example with a friendly and upbeat personalityKeep It Real:
      • Well start you at a fair hourly base pay, with additional sales incentives available, plus we offer generous employee discounts on all products
      • Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
      • Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
      • We see customers of varying degrees of riding experience every day, so you will explain the same principles over and over, day in and day out
      • Creating memorable experiences for our customers starts with a team of passionate motorcycle enthusiasts who share the love of the ride. This means you also ride, have a varied riding portfolio and will want to share your stories from the road or the track with our customers.Fuel Your Passion:
        • Work in an industry that you are passionate about!
        • We are a growing company, and we promote from within - career opportunities!
        • Represent J&P Cycles at special events, such as Bike Nights, International Motorcycle Show, Sturgis, Daytona Bike Week, and more!
        • We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!Qualifications
          
          Our next Assistant Store Manager has:
          • 2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment
          • Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
          • Experience with computers (MS Excel) and POS systems
          • Technical knowledge on V-twin, Harley Davidson, and/or metric motorcycles
          • A self-starter mentality that consistently delivers an outstanding, personalized retail experience
          • An open mind, and is eager to learn and be a part of the riding community
          • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)
            
            Additional Information
            
            Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.Required
            Preferred

            Job Industries

            • Retail

Keywords: Cycle Gear, Gilbert , Assistant Store Manager, Executive , Scottsdale, Arizona