Crisis Management Team Lead, Vice President
Company: MUFG Bank, Ltd
Location: Tempe
Posted on: October 8, 2024
Job Description:
Crisis Management Team Lead, Vice President Do you want your
voice heard and your actions to count?Discover your opportunity
with Mitsubishi UFJ Financial Group (MUFG), one of the world's
leading financial groups. Across the globe, we're 120,000
colleagues, striving to make a difference for every client,
organization, and community we serve. We stand for our values,
building long-term relationships, serving society, and fostering
shared and sustainable growth for a better world.With a vision to
be the world's most trusted financial group, it's part of our
culture to put people first, listen to new and diverse ideas and
collaborate toward greater innovation, speed and agility. This
means investing in talent, technologies, and tools that empower you
to own your career.Join MUFG, where being inspired is expected and
making a meaningful impact is rewarded.This role will lead the
Crisis and Critical Incident Management and the Incident Management
and Communications teams, leading incident response and management
for escalated incidents requiring corporate level support. The role
will lead incident response teams that engage with all lines of
business to understand impacts, implementation of workarounds,
coordinate communications as well as post incident
reviews.RESPONSIBILITIES:
- Oversee the day to day operations of the crisis and critical
incident response program.
- Provide centralized management, communications coordination and
support for escalated incidents impacting the Americas. Integrate
with global and regional incident response teams.
- Management of crisis and critical incident response program
staff.
- Primary lead for incidents that escalate to crisis level,
working with the lines of business and corporate functions on
identifying impacts, mitigating actions, requirements for
resources, post incident reviews, and communications coordination
to both internal and external stakeholders.
- Threat/risk monitoring, incident response, communications, post
incident review, and findings management processes, as well as
testing/training/awareness actions for incidents.
- Maintain integration and communication with other incident
response processes including cyber, Treasury, security, technology
and privacy.
- Partnership with other incident response teams and processes as
well as local incident response teams for all entities in the
Americas.
- For incidents that rise to the level of requiring notification
to regulators, facilitate communications through the Regulatory
Affairs Office.
- Management and facilitation of crisis management exercises and
training.
- Provide support for strategic business continuity initiatives
with a focus on crisis and critical incident response.
- Ensure all regulatory requirements (e.g. FFIEC, OCC, FRB), are
adhered to.
- Perform risk assessments, identify issues and/or control gaps,
analyze gaps, document and report findings, and recommend
remediation plans to management.
- Oversee remediation of actions for risks exposed by
incidents.
- Identify opportunities for process improvements and program
maturity.
- Support internal incident response education and best practices
sharing with peers and colleagues, as well as third party education
& awareness, as needed.
- Drive the socialization, adoption, consistency, appropriate
implementation, and ongoing maintenance of the enterprise incident
response framework, as well as crisis and critical incident
response program policies, standards, methods, etc. with
stakeholders.
- Drive crisis and critical incident response efforts to increase
efficiency and ensure alignment with enterprise risk management
practices.
- Facilitate integration of second line frameworks, policies and
standards into crisis and critical incident response
procedures.
- Assess policy/standard/procedure compliance relating to
controls design and effectiveness, testing processes, testing
results, and sample-based testing.
- Provide support for internal audits and regulatory
exams.QUALIFICATIONS:
- 5+ years' experience in Crisis Management as applied in a
business and technical environment in the banking or financial
industry preferred.
- 2+ years' experience managing a team.
- BCM and automated notification system software experience is a
plus.
- Strong practical Business Continuity, Disaster Recovery, and
Crisis Management experience as applied in a business and technical
environment in the banking or financial industry preferred.
- Demonstrated knowledge in activities related to crisis and
emergency management.
- Demonstrated strong skills in applying Business Continuity and
Disaster Recovery planning principles to various levels (staff,
management and executive) of the company.
- Understanding and ability to apply policies/procedures, laws
and regulations, and regulatory requirements including but not
limited to: Federal Financial Institutions Examinations Council
(FFIEC), Office of the Comptroller of the Currency (OCC), Financial
Industry Regulatory Authority (FINRA), Federal Reserve.
- Excellent project management skills, including task
identification, project planning, and ability to understand scope
of recovery efforts, ability to coordinate critical activities
during continuity exercises and events, and proficiency with tools
required to pull project together.
- Advanced analytical skills.
- Advanced level skills in MS Excel, Word, and PowerPoint.The
typical base pay range for this role is between $125K - $160K
depending on job-related knowledge, skills, experience and
location. This role may also be eligible for certain discretionary
performance-based bonus and/or incentive compensation.
Additionally, our Total Rewards program provides colleagues with a
competitive benefits package (in accordance with the eligibility
requirements and respective terms of each) that includes
comprehensive health and wellness benefits, retirement plans,
educational assistance and training programs, income replacement
for qualified employees with disabilities, paid maternity and
parental bonding leave, and paid vacation, sick days, and
holidays.MUFG Benefits Summary
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Keywords: MUFG Bank, Ltd, Gilbert , Crisis Management Team Lead, Vice President, Executive , Tempe, Arizona
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